Effective Date: 01/01/2025
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds Process
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank; processing times may cause a delay.
If you have completed these steps and still have not received your refund, please contact us at {email address}.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need Help?
For questions related to refunds and returns, please get in touch with us at contact@growfinity.uk.